Frequently Asked Questions
Simply reach out to our team, providing us with your vision, and we will swiftly develop a plan that will transform your dreams into lasting memories.
Is it possible to change my date?
Absolutely, as long as you provide us with a minimum of 45 days’ notice, you can adjust your date up to two times without any additional charges.
Tell me more about your cancellation policy.
Any events rescheduled within 45 days of the original date will require full payment for perishable items. However, we always strive to collaborate with you.
How does the billing process work?
To secure your booking, we request a 50% down payment with the remaining 50% to be paid 24 hours prior to your event.
What is the process for managing guest invites?
Within our online guest management system, you’ll find a user-friendly “Invites” section. You can either manage it yourself or allow us to take care of it for you.
Can I receive a receipt for my order?
Absolutely! Feel free to reach out to our dedicated customer service team with your order number.
Need further assistance?
Need help finding the answers you need? Let’s have a conversation.
Explore Our Sim Racing Features
Discover the unique features of our marketplace that enhance your sim racing experience, from auctions to community engagement.
What Our Users Say About Us
★★★★★
Average Rating: 4.8 out of 5 based on 150 reviews
User Experience
The platform is user-friendly and offers a wide range of products. I appreciate the auction feature for unique items!
★★★★★
Chris Lee
Fantastic Service!
I had a smooth transaction and received my items quickly. The support team was very responsive to my queries.
★★★★★
John Doe
Best Marketplace for Sim Racing
I found the perfect racing wheel here at a great price! The community is friendly and helpful, making it easy to trade and buy equipment.
★★★★★
Jane Smith
A Game Changer for Gamers
The Sim Swap has transformed my sim racing experience. I was able to auction my old gear and get a fantastic deal on new equipment. Highly recommend!
★★★★★
Alex Johnson